Privacy
Policy
SOS Care Packs ("SOS Care Packs," "we," "our," or "us") is a 7-day silent auction product line operated by Pillowtalk Press. This Privacy Policy explains how we collect, use, and protect your information when you use www.soscarepacks.com and participate in our silent auction experience.
Information We Collect
When you participate in the SOS Care Packs auction, we may collect:
- Your mobile phone number
- Verification and authentication information
- Auction activity and bidding history
- Transaction and payment-related information
- Device and usage information related to website access
How We Use Your Information
By entering your mobile number on our website, you consent to receive:
- A one-time verification code (OTP) to securely sign in to your account
- Transactional text messages related to auction participation, including:
- Bid confirmations
- Outbid notifications
- End-of-auction reminders
- Winner notifications
- Payment and checkout links
These messages are strictly transactional and necessary for participation in the auction process.
SMS Communications
SOS Care Packs does not send promotional or marketing SMS messages unless you separately opt in to receive them.
Message frequency varies based on bidding activity. Standard message and data rates may apply depending on your mobile carrier and plan.
You may stop receiving transactional text messages at any time by discontinuing use of the auction platform. However, active participation in the auction requires SMS authentication and bidding notifications.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party service providers that help us operate the platform, including:
- SMS delivery providers
- Authentication and security vendors
- Payment processors
- Website hosting and analytics providers
These providers may only use your information to perform services on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to:
- Operate and administer the auction
- Complete transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
Children's Privacy
SOS Care Packs is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to the information we hold about you
- Correction of inaccurate information
- Deletion of your information, subject to legal requirements
To request assistance regarding your data, contact us using the information below.
Third-Party Services
Our website and payment flows may contain links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Pillowtalk PressWebsite: www.soscarepacks.com